Maia Collections - FAQ

FREQUENTLY ASKED QUESTIONS:

How do I find out my bangle size?

Use this table below to figure out the approximate circumference of your wrist and find the corresponding bangle size. 

 

Bangle Size

Equivalent bangle inner diameter

(inches)

Equivalent bangle circumference

(cms)

2-2

2.125

6.67

2-4 2.25 7.06
2-6 2.375 7.46
2-8 2.5 7.85
2-10 2.625 8.24
2-12 2.75 8.64
2-14 2.875 9.03
3

3

9.42

Does Maia Collections allow returns?

Yes we do offer returns. We offer 100% money back guarantee (excluding shipping charges.)

All returns must be unused/ unaltered. If you are not satisfied with your order, you may return the item after contacting us. Send it back to us within 5 days of receiving it. Once the item is received in original condition, refund will be made for the total cost (not including shipping) on the card you used to place the order.

If your order has been damaged, please provide a photo to document the damage. A refund or exchange, of your choice will be made.
Sorry we do not accept request for returns over 5 days of receiving the order. 

Can you ship outside the US?

Not at this moment. But we are planning to introduce that feature very soon. So please check back or sign up for our newsletter to know when we introduce international shipping options.

 

Do you offer Free Shipping?

Yes we do. Place an order worth $50 or more and you automatically get free shipping anywhere in the continental United States.

 

About the "pick up" option

We are based in San Francisco Bay area. If you want to avoid shipping costs, you can select "pick up" and we can schedule a time for you to come and pick up your order.

 

Care instructions?

These jewelry are longstanding if protected from heat and chemicals like perfumes etc. 

 

"Sold out" piece enquiry?

If there is a piece that says sold out, email us the SKU code and item name and we will let you know when we have the piece in order.

 

For questions or enquiries about our products please email us at maiacollections2014@gmail.com